Team Assistant,
Montevideo, Uruguay
World Bank
Closing Date: 27-March-2017
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- 170535
- Team Assistant
- Administration
- Montevideo, Uruguay
- Local Hire
- English [Essential]; Spanish [Essential]
- 27-Mar-2017
ABOUT THE WORLD BANK GROUP
Established in 1944, the WBG is one of the world’s largest sources of funding and knowledge for development solutions. In fiscal year 2016, the World Bank Group committed nearly $64.2 billion in loans, grants, equity investments, and guarantees to its members and private businesses. The Bank’s Board approved approximately $45.9 billion in financial assistance, comprising about $29.7 billion in IBRD lending and about $16.2 billion in IDA support.
The institution is governed by 189 member countries and delivers services out of 120 offices with more than 10,000 staff located globally. The WBG consists of five specialized institutions: the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID). The World Bank is organized into six client-facing Regional Vice-Presidencies, several corporate functions, and fourteen Global Practices (GPs) as well as five Cross-Cutting Solution (CCSAs) Areas to bring best-in-class knowledge and solutions to regional and country clients.
REGION CONTEXT
The World Bank Group serves 30 client countries in the Latin America and the Caribbean Region (LCR). Clients range from large rapidly growing sophisticated middle income clients to IDA countries to small Caribbean states to one fragile state. Despite immense resources, dynamic societies, and an average annual per capita income of about $4,000, deep inequalities persist in most LCR countries, with nearly a quarter of the Region's people living in poverty. The Bank's strategy in LCR is focused on five pillars: (a) stimulating growth and improving competitiveness; (b) reducing poverty and inequality; (c) making governments and institutions work for people; (d) providing a platform for tackling global issues (climate change, trade, disease, migration), and (e) reducing risk, whether from extreme weather events, climate change, crime and violence or other.
COUNTRY MANAGEMENT UNIT (CMU) CONTEXT
LCC7 Country Management Unit (CMU) is the Department responsible for overseeing the World Bank's program in the Southern Cone, including country strategy formulation and implementation, country relations, policy dialogue, outreach and communication. The LCC7 CMU is composed by a decentralized office in Buenos Aires with the Country Director based in the country; an Anchor Office at Headquarters; and Country Offices in Asuncion, Paraguay and Montevideo, Uruguay. Given the setup of the CMU, and the fact that the Uruguay Country Team is composed by a number of colleagues that are based outside Uruguay, extensive communication and coordination among virtual teams working in Argentina, Headquarters, Paraguay and Uruguay offices is required.
The CMU is looking for a high-performing, energetic Team Assistant to carry out the full range of office support work and have a specialized responsibility in supporting the implementation of the knowledge agenda as well as outreach activities.
The staff will work closely with the Executive Assistant on missions and cluster support related tasks and as a back up to other office support staff as necessary; overall supervision by and report to the Country Resident Representative.
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
Support to Knowledge and outreach agenda
- Supports event planning and coordination: contributes to the identification and contact info of key event players/partners; coordinates logistics; liaises with Resource Management team for vendor registration and payment; documents and ensures proper recording of activities in WBDocs.
- Contributes to the production of event associated reports and stories in coordination with Communications and/or Operations staff (briefing books, newsletters)
- Prepares daily Media Monitoring.
• Mission services
- Assists with preparation of agendas in coordination with the Operations Analyst and/or the Executive Assistant.
- Focal point for visiting missions in the office; ensures visitors receive an updated Welcome brochure, assigns office space/meeting room, provides basic IT information, and any other office support during mission. Assists with coordination of logistics for VIP visits as necessary.
- Develops and maintains updated a “Welcome Mission’s package”.
- Back up for missions clearance; announcement to Government and weekly reporting.
• Cluster support
- Responsible for updating distribution lists and internal and external operational key counterparts (Project Implementing Units, Task Managers, Practices Managers and corresponding assistants).
- Assists with Client Connection requirements; liaises with CC team and Project Implementing Units as necessary.
- Assists with correspondence/document drafting, editing, translation (Spanish/English) and management of operational correspondence.
• General Support
- Support to Front Office; travel arrangements and others as necessary.
- Member of the Global Mobility team.
- Back up for other ACS staff .
- Performs other ad-hoc duties as required by the Representative and/or the Executive Assistant.
- Supports corporate programs and office initiatives as an integral member of the team
• High school diploma with 2 years of experience or equivalent combination of education and experience.
• Fluent in oral and written English and Spanish; with excellent written skills in both languages.
• Advanced knowledge of personal computers and ability to use standard computer applications suite (e.g. MS Office).
• Committed team player with good inter-personal skills and ability to work effectively in a multi-cultural environment.
• Very good organizational, problem-solving skills; ability to handle multiple tasks and meet agreed dead-lines.
• Flexible and able to adapt to changing priorities and to work under pressure.
• Contributes collaboratively and shares knowledge.
Required Competencies
• Technology and systems knowledge
Demonstrates advanced knowledge and experience working with Microsoft office applications (Excel, PowerPoint, Word, etc.). Has ability and willingness to maintain up-to-date knowledge and skills as technology and workflow change.
• Project and task management
Demonstrates good organizational skills, and ability to work capably with minimal supervision in a fast-paced and deadline oriented environment; can identify and resolve routine and non-routine issues. Able to stay organized, calm, and constructive in stressful situations. Able to select task and project delivery process and schedule, can manage multiple tasks within tight deadlines; demonstrates willingness to do what it takes to get a task completed within the agreed schedule. Demonstrates orientation to detail and quality; able to independently conduct quality control of own work (review for accuracy, fulfillment of relevant requirements, etc.)
• Institutional policies, processes, and procedures
Demonstrates knowledge of own unit/department's programs and products, and how they fit into the mission of the WB; knows key players, understands own role and value added to the team and to the organization. Displays good understanding of WB policies and procedures relevant to the area of assigned responsibilities and is able to apply and implement them with minimal supervision.
• Versatility and adaptability
Demonstrates flexibility and is receptive to the implementation of new solutions. Demonstrates willingness to avail and adapt oneself to effecting change. Demonstrates willingness to undertake tasks that stretch his or her capability.
• Lead and Innovate
Proactively identifies problems or obstacles in area of assigned responsibility. Considers own behavior in context of WBG's values and mission. Understands and displays flexibility to adapt to department needs.
• Deliver Results for Clients
Displays a positive and professional service-orientation in client interactions. Demonstrates understanding of department's key programs and/or products and how they are related to the larger organization. Prioritizes requests and/or tasks according to priority and highest impact for clients.
• Collaborate Within Teams and Across Boundaries
Actively collaborates with others in own team and displays an open, helpful attitude toward others. Approaches conflicts as common problems to be solved. Includes others in own work and thinking. Considers the impact of work on WBG.
• Create, Apply and Share Knowledge
Demonstrates initiative in building and growing own skills. Understands own knowledge and learning gaps. Takes feedback constructively and provides feedback on the work of others.
• Make Smart Decisions
Thinks through problems and articulates the appropriate course of action. Takes action once decisions are made.
The World Bank Group is committed to achieving diversity in terms of gender, nationality, culture and educational background. Individuals with disabilities are equally encouraged to apply. All applications will be treated in the strictest confidence.
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